Virtual Assistant Services
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Let’s scale your Firm's Intake together
Our Virtual Assistant services go far beyond traditional staffing. We source top-tier talent from around the world including, South Africa, South America, and the Philippines, but we don’t place VAs straight into your firm and hope for the best. Every VA completes a week of law-firm-specific training where they learn the fundamentals of personal-injury cases, intake workflows, and client communication standards.
Many of our VAs have already worked on our internal sales team, meaning they understand urgency, follow-up, and conversion…. not just task completion. The result is a trained, accountable extension of your firm that can step in quickly and perform at a professional level from day one.
Our Virtual Assistant Specialties
Of course, our VAs specialize in sales, but if you have other operational needs, keep us in mind.
- Intake & Sales Specialists
- Legal Assistants / Case Support
- Medical Records & Billing Coordinators
- Client Communication & Follow Up
- CRM & Case Management Administration
- Marketing & Social Media Support
- Schedule & Calendar Management
- Administrative & Back-Office Support
Frequently asked questions
- Mind-blowing First impressions for your potential clients.
- Consistent, documented outbound follow-up using your firm's standards.
- Your own Dialer, CRM software, automations, and reporting.
- Daily coverage custom to your firm's needs.
- Real-time User and ROI dashboards so firms always know their numbers.
- Staying up to date on industry trends. Yes, we also have AI... No, we won't shove it down your throat.
- Have strong demand but inconsistent follow-up
- Lack clearly defined intake processes and KPI's
- Miss cases after hours or on weekends
- Want to scale but can’t sign cases fast enough
Absolutely, and we are happy to! We can meet to discuss your firms criteria and quickly act as your personal sales team to qualify and sign leads on your behalf.
All of our packages are custom to your firm, but expect to pay a one-time implementation fee to build out your channels and customize your sales cadence. After that, we charge monthly for our software based on your usage.
If the engagement is to only sign or qualify cases and transfer to you team, then we work on a per case or warm transfer basis.
Our team specializes in personal injury, but we ultimately support your firm and your needs. If your case flow is 50% personal injury and 50% work comp. We will get criteria for both and be able to qualify based on your standards and workflows.